MOST FREQUENT QUESTIONS

QUICK FAQ

How do i place an order?

Orders may be placed on this site via the Shop link. You may also use the Design Your Bag option for placing your order as well. If you use the Design Your Bag option – always ensure that you check all the information of each item (Sizing Chart/Colour etc on the “Shop” for more or additional Information).

Can i visit your showroom/shop?

Original Nalah Bags Head Office is an online e-commerce shop only.

We do not have a walk in shop. However our Stockists/Shops will have a selection of our handbags.

If you would like to view our handbags you may visit one of our Stockists : https://www.nalahbags.co.za/stockists/    Find a stockist.

When will i receive my order and what is your delivery policy?

Please view our shipping policy on our website for all information. Festive Season Deliveries might be delayed due to high volumes of deliveries.

IMPORTANT: LEAD TIME FOR LEATHER HANDBAGS AND LIFESTYLE ITEMS ARE NOW 10-15 WORKING DAYS FROM PAYMENT DATE. Each items will have a Pre-Order notice.

Genuine Leather handbags and lifestyle products are non stock items and marked as a Pre-Order. All items are custom made.

Which payment methods are available on your website?

In short, we facilitate PayFast, PayJustNow, Yoco Card Payments and Manual EFT’s. For more details visit our dedicated FAQ section.

What is the sizing of the different Nalah Bags?

On each product there is a Size Chart attached and you will be able to see the sizings. Sizings are also available in the description of each individual item.

I cannot find an item that was advertised on Facebook / Instagram?

We pride ourselves in Exclusivity and unique items.

Restocking of items are not guaranteed.

Stock is subject to availability

Limited stock available per item.

I would like to sell Nalah handbags in my Shop? How do I apply?

You may visit our website and view Stockists. All our current stockists are listed under Find a Stockist.

Stockist info and Stockist Application may be completed online and we will get back to you with all our documents and Terms and Conditions for becoming a Original Nalah bags Stockist.

Stockist approval is subject to our Terms and Conditions.

We may decline your application if you do not meet our requirements

LET'S CHAT

GET IN TOUCH