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A New Era for Our Original Bags ✨

Some of our original favourites are taking a pause while they step into a brand-new era.

Since launching in 2021, these bags have become part of the Nalah story — but as fashion evolves, so do we. We’re moving forward with a fresh vision: elevated silhouettes, updated details, innovative design, and a new generation of handbags that feel modern, timeless, and fashion-forward.

Think of it as an upgrade — reimagined for the next chapter of Nalah.

There is no official launch date just yet, as our owner is still in the design phase, carefully developing the next evolution of these beloved styles.

Keep an eye on our social media pages for updates, or join our VIP Members list to be the first to hear what’s coming next.

This means that the original versions you know and love will no longer be available in the future.

While the bags themselves are being redesigned, the inner fabrics are still available on the website until sold out.

We can’t wait to show you what’s coming next 💖

With love,
The Nalah Team

Welcome to our VIP Members Shop — created exclusively for our VIP .

From time to time, we will offer special deals, early access to new launches, and exclusive products for you to view and purchase before they are released to the general public.

We’ll keep you updated every step of the way.

Our private promotions are reserved exclusively for VIP subscribers with access to the monthly password. The password may change every month or two, depending on the current promotion or launch, but don’t worry — we will always keep you informed.

Track your order anytime using our Self-Service Tracking page with your email address and order number.

All updates — production, dispatch and courier tracking — will appear there. Your order updates will only start after we have received your payment. Your First Update is the email we send you with your Estimated delivery window that is mailed upon placement of your order.

Self Service Tracking: Tracking of Orders- Self Service – Nalah Bags

Pre Order Products:

(Lead times stipulated on the Product)

Delivery is estimated within 23–25 business days from payment.

This includes:

• 20–22 business days for handcrafted production
• 2–3 business days for courier delivery
• Occasionally, courier or unforeseen delays of 2–3 extra days may occur.

📦 In-Stock Products:

(In stock products are marked as In stock and exclusively on our In Stock Section)

In-stock items are dispatched within 48–72 business hours

View our Tracking Link: Tracking of Orders- Self Service – Nalah Bags

Nalah Bags operates on a made-to-order basis.

On rare occasions, we do have a limited number of ready-made items, which are advertised on our Facebook page. These items are very popular and often sell out quickly.

Please note that Facebook paid advertisements cannot be edited once they are live. For this reason, each product caption clearly states that once an item is sold out, it will automatically move to pre-order. Due to the limited nature of ready-made stock, sell-outs may occur without notice, after which the product will be available on a pre-order basis.

The majority of our products are not held in regular stock and are handcrafted specifically per order. This allows us to offer a wider selection of styles, colors, and finishes while maintaining our quality standards.

If a product does not appear in our In-Stock section, it indicates that the item will be made especially for you and will be subject to the standard production lead time, in line with our ordering and production terms. 💛

In Stock & Set to Go – Nalah Bags

Pre-order: handcrafted to order with a production lead time
In-stock: ready to ship within 72 business hours
Stock status is displayed clearly on each product.

Nalah Bags operates on a made-to-order basis. On rare occasions, we do have a limited number of ready-made items, which are advertised on our Facebook page. These items are very popular and often sell out quickly.

Each Nalah bag is handcrafted to order, and production cannot be expedited — quality takes time, and every stitch matters.

Delivery Timeline
• Production: 20–22 business days
• Courier: 2–3 business days
• Total: 23–25 business days

Tracking & Updates
Your estimated date is emailed after confirmation, this is just a general guideline, and you can check progress anytime in the Tracking section of your profile for your more accurate Estimated Delivery window (Emailed Estimated delivery windows) does not include public Holidays and does not calculate once Payment is received*

Estimated Dates
Delivery dates noted on your profile are the more accurate Estimated Delivery dates.

EFT payment must be made right away to secure your order.
Production and dispatch only begin once payment reflects in our account. Payments can take up to 48 Hours to reflect in our bank Account if you have made a regular payment into our account.

🕒 Payment Timing:

• Immediate EFTs may reflect instantly
• Standard/Regular EFTs can take up to 48 hours to clear in our Bank Account
• Payments are processed during business hours (Monday–Friday, 08h00–17h00)
• Payments made after hours, on weekends, or public holidays will only be allocated the next business day or when the payment is cleared.
• Orders remain “On Hold” until funds reflect in our bank account, We will not change the status on a proof of payment.

📦 Order Updates:

Once payment clears, your order status will move to Processing and you will receive confirmation via email. You can track your order anytime via your profile or our Tracking page. Your estimated delivery timeframe will reflect accurately once payment is confirmed.

💛 We truly appreciate your prompt payment. Our pieces move quickly, and we want to ensure yours is secured and crafted without delay.

Always follow our Care Guide and Start Leather Care immediately with our recommended leather Care Products

NALAH CARE GUIDE – Nalah Bags

RETURN & REFUND POLICIES – Nalah Bags

Standard Repair Warranty – Nalah Bags

Please note: We do not have a walk-in store and trade exclusively online via our website.

We do have a small number of stockists who may carry a limited selection of our products. Please be aware that stockists do not carry our full range, pricing may differ, and promotions or sales offered on our website do not apply to stockists.

View our Stockist List: Find a Store near you – Nalah Bags