1️⃣ Full-Grain Leather Care – Quick Guide

✔ What To Do

• Clean weekly from first use: gently brush off dust and wipe with a soft, slightly damp cloth.
• If leather becomes wet, pat dry with a soft cloth and allow to air dry naturally for at least 24 hours, away from heat or sunlight.
• Apply Nalah Leather Hide Food immediately upon receipt and regularly thereafter to nourish, soften, and blend natural markings.
• Store your handbag in a breathable fabric dust bag to allow airflow.
• Handle with care and place only on clean, dry surfaces.
• Allow the leather to age naturally, embracing creases, veins, tonal variations, and patina.
• Expect natural darkening in high-contact areas due to moisture, oils, and friction.
• Maintain regular conditioning to reduce dryness, porosity, and colour transfer.

✖ What To Avoid

• Do not use soaps, detergents, alcohol, or harsh cleaning agents — these strip natural oils and permanently damage leather.
• Do not rub or scrub wet leather.
• Do not leave leather unconditioned — dryness and cracking may occur and are not repairable.
• Do not store in plastic bags or airtight containers, as moisture retention causes damage.
• Avoid contact with liquids, perfumes, cosmetics, hand creams, oils, ink, or pens.
• Avoid prolonged exposure to direct sunlight or heat sources, which may cause fading and drying.
• Do not overload, drag, or scrape your handbag against abrasive surfaces.
• Avoid masking leather scent with sprays or unapproved products.
• Avoid dark or new clothing (especially denim) that may transfer dye.
• Avoid rough walls, embellished jewellery, or sharp objects that may scratch the leather.

Important: Leather care improves suppleness and appearance but cannot restore leather damaged by liquids, sun exposure, or deep scratches.

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2️⃣ Liquids & Stains Care Guide

✔ What To Do

Water

• Blot immediately with a soft, dry cloth.
• Allow to air dry naturally for at least 24 hours, away from heat or sunlight.
• Once dry, apply Nalah Leather Hide Food to restore oils.

Wine, Coffee, Juice & Other Liquids

• Blot immediately with a soft cloth.
• Allow to dry naturally, then condition to help even out appearance.

Oils (hand creams, lotions, skin oils, cooking oils)

• Blot excess oil immediately.
• Once dry, apply a small amount of approved conditioner to nourish and blend.

Ink

• Lightly blot fresh marks without spreading.
• Older or deeper ink stains cannot be fully removed.

After any spill has dried, apply Nalah Leather Hide Food evenly over the affected area (or panel) to maintain suppleness.

✖ What To Avoid

• Do not rub, scrub, or apply heat.
• Do not use water on oil stains.
• Do not use soaps, alcohol, chemicals, or cleaning sprays.
• Do not attempt aggressive stain removal methods.
• Avoid placing handbags on dirty, oily, or polished surfaces.

Note: Full-grain leather is porous. Certain stains (ink, oil, wine) may not be fully removable. Prevention through regular conditioning is essential.

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3️⃣ Scratches Care Guide

✔ What To Do

• For light scratches, gently rub with clean fingers — natural skin oils may help blend marks.
• Apply Nalah Leather Hide Food to soften leather and reduce the visibility of minor scratches.
• Buff gently after conditioning.
• Condition regularly to maintain softness and resilience.
• Store safely when not in use.

✖ What To Avoid

• Do not scrub or use harsh products.
• Do not apply water, alcohol, detergents, heat, or sunlight to scratches.
• Avoid dragging or rubbing against rough surfaces.
• Avoid contact with sharp objects, metal edges, or heavy jewellery.

Note: Minor scratches are a natural feature of full-grain leather and often soften with time and care.

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⚠️ Final Important Notice

Only approved Nalah Leather Conditioners / Leather Hide Food are suitable for use on Nalah handbags.
The use of non-approved products, improper care, or neglect may result in damage not covered under warranty, in accordance with our Terms and Conditions and the Consumer Protection Act (CPA).

With proper care, your Nalah handbag will age gracefully and remain a timeless companion for years to come.

1️⃣ Full-Grain Leather Fading?

✔ What To Do when your Leather starts fading?

• Only use our Colour safe Leather Condtioners we have them available in Tan / Dark Brown and Black.
• Our colour safe Leather Conditions will give your items a beautiful rich Looking leather bag
• Remember to use regular Leather conditioners to ensure your bag does not fade or dry out.

✔ Recommended Nalah Products

• Visit our Link for our approved Products: https://www.nalahbags.co.za/product-category/leather-care-products

✖ What To Avoid

• Do not use 3rd Party products, our products are specially made for our Leathers and are suitable for our Leathers only.

Important: Leather care improves suppleness and appearance but cannot restore leather damaged by liquids, sun exposure, or deep scratches.

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Hair-on-Hide Care Guide

Hair-on-hide is a refined, natural material selected for its distinctive texture and beauty. Each piece is unique, with natural variations that make your bag truly one of a kind.

Caring for Your Piece

• Handle with care and avoid excessive friction or rubbing.
• Keep away from water, rain, and high humidity.
• Store in a cool, dry place, ideally inside its dust bag.
• Gently smooth the hair in one direction using a soft, dry cloth.

What to Avoid

• Do not wash, soak, or apply leather cleaners to the hair.
• Avoid contact with oils, perfumes, makeup, and chemicals.
• Limit prolonged exposure to direct sunlight.

Natural Characteristics

• Minor shedding may occur over time and is a natural quality of hair-on-hide.
• Variations in hair length, pattern, and colour are inherent and not defects.
• Hair-on-hide is more delicate than smooth leather and is designed for light, mindful use.

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Warranty Disclaimer

Due to the natural and delicate nature of hair-on-hide, shedding, wear to the hair surface, and changes caused by friction, moisture, or regular use are not considered manufacturing defects. These characteristics fall outside of warranty coverage and do not qualify for repair, replacement, or refund.

By purchasing a hair-on-hide item, you acknowledge its natural properties and agree to care for it accordingly.

💛 With considered use, your piece will age gracefully and retain its distinctive character.

🧴 Fading Leather (Recommended)

✔ What to do when your leather starts fading

Use only our colour-safe Leather Conditioners, available in Tan, Dark Brown, and Black. These conditioners are specially formulated to enrich the colour of your leather and restore a beautiful, rich finish.

We also recommend using regular leather conditioners to help keep your bag moisturized and prevent fading or drying out over time.

✔ Recommended Nalah Products

Visit our approved product range here: Leather Care Products – Nalah Bags

✖ What to avoid

Please do not use third-party products. Our care products are specially developed for Nalah leathers and are the only products we recommend for safe and effective care.

Important: Leather care products help maintain suppleness and enhance appearance, but they cannot repair leather that has been damaged by liquids, prolonged sun exposure, or deep scratches.

👜 Quick Guide: Handmade & Genuine Leather

✅ What to Expect

• Every bag is handmade — no two are exactly alike
• Full-grain leather shows natural marks from the animal’s life
• Leather softens, bends, and develops a natural patina over time
• Bag structure may gently mould to what you carry
• Colour may lighten slightly with sun exposure

🚫 These Are Not Defects

• Small scars, wrinkles, or veins
• Subtle colour or texture variations
• Darkening from natural oils, sunlight, or friction
• Light scratches, creases, or signs of natural wear
• Differences between hides or production batches

🌟 Why Full-Grain Leather?

• The strongest and most durable part of the hide
• Ages beautifully and improves with time
• No artificial coating — 100% genuine leather

🧴 Care Tip

Apply Leather Food regularly to:

• Nourish the leather
• Prevent dryness or fading
• Help it age evenly and beautifully

👜 Quick Guide: Caring for Your Insert

✅ Do This

• Use the insert for small, lightweight items only
• Hand wash gently with mild detergent
• Check that handle screw caps are tight
• Store and carry your bag with care
• Keep the insert clean and dry

❌ Avoid This

• Don’t overload — max weight: 2kg
• No machine washing or soaking
• Avoid harsh chemicals (they weaken the stiffener)
• Don’t ignore loose screw caps — handles may slip out
• Avoid stretching holes or putting pressure on seams
• Don’t expose to excess moisture or heavy wear

✨ Quick Guide: Laminated Fabric Care

✅ Do This

• Expect small variations — each bag is unique
• Gently wipe with a damp cloth
• Use lightly at the beach
• Store flat to avoid creases
• Pat dry if wet and air dry fully
• Expect natural softening and shape changes
• Light scratches are normal and add character

🚫 Avoid This

• Harsh chemicals or cleaners
• Sunscreen, oils, or harsh liquids inside the bag
• Overloading with heavy items or drinks
• Prolonged exposure to direct sunlight
• Storing while damp (may cause mould)
• Forcing creases — may cause bubbling or lifting
• Expecting the bag to stay stiff forever

🌿 With gentle care, your Nalah laminated bag will remain stylish, unique, and beautiful for years to come.

👜 Quick Guide: Handbag Frame Info

Reinforced Frames

• Models: Original Petite Lianay & Original Desiree
• Structured and designed to stand upright
• Provides extra shape and firmness
• Leather may still bend or stretch over time
• Minor warping can be repaired if needed

Non-Reinforced Frames

• Models: Petite Lianay 2.0 & Desiree 2.0
• Softer, more relaxed silhouette
• Natural folds and creases add character
• May not always stand upright
• Designed to age naturally — no repairs needed for folds or creases