Standard Warranty

The standard warranty – 6 months from the date of purchase

(Products out of 6 Month Warranty can be repaired at a cost)

Standard Warranty includes the following:

      • Zippers
      • Buckles
      • Stitching malfunctioning
      • Broken or improperly clasped rivets on the bag
      • Non-functional magnetic closures
      • Malfunctioning strap clasps
      • Handles in poor working condition

THE FOLLOWING WILL NOT BE INCLUDED IN THE STANDARD WARRANTY 

Wear and Tear and normal characteristics of Leather

  • Faults resulting from normal wear and tear;
  • Scratches and scuffs arising from daily wear and usage;
  • Normal leather markings that resemble the animal’s past life such as bite marks, veins, burn marks, surface scratches, creases in leather (These are not flaws but normal leather markings)
  • damage arising from negligence, user abuse or incorrect usage of the product;
  • damage arising from electrical surges or sea air corrosion;
  • damage arising from a failure to adequately care for the product;
  • damage arising from unauthorized alterations to the product; and
  • Leather stretching, softening;
  • Leather items loosing shape;
  • Leather frames bending out of shape within time of usage;
  • Sun damage to products;
  • Colour differences in Leather;
  • Texture differences in Leather;
  • where the specifications of a product, although accurately described on the Website and generally fit for its intended purpose, do not suit you